What We Collect

When you contact us or make a booking, we may collect the following personal information:

• Your name and contact details (email, phone number)
• Event details (date, location, hire items requested)
• Any messages or information you provide through our contact form, Facebook Messenger, or email

How We Use Your Information

We collect your information to:

• Provide quotes and respond to enquiries
• Manage and confirm your booking
• Organise delivery or pickup logistics
• Communicate with you regarding your event

We do not sell, rent or trade your personal data. We only share your information with trusted service providers when necessary to fulfil your booking (e.g. delivery drivers).

Marketing Communications

We may occasionally send you updates, promotions, or service-related announcements. You can unsubscribe at any time by contacting us or following the opt-out instructions in our emails.

Data Security

Your information is stored securely and accessed only by authorised team members. We retain your data only as long as necessary to deliver our services and comply with legal obligations.

Third-Party Services

We use third-party tools (e.g. Facebook Messenger, website analytics) to help us deliver a better experience. These platforms may collect their own data — we recommend checking their privacy policies directly for more information.

Your Rights & Access

You have the right to access or request the deletion of your personal information. If you’d like to update your details or have your data removed, just get in touch.

Contact Us

Got questions? Message us on Facebook Messenger or submit an enquiry through our website.